• ipswitch

StarLink Customer Success Services

STAYING ONE STEP AHEAD OF THE GAME

StarLink Professional Services team identifies your security requirements and implements the best solution into your IT infrastructure to ensure security threats are identified, prioritized and mitigated on time, every time.

StarLink Solutions Lifecycle

Features & benefits

  • All consultants are SLCP* certified
  • Local technical experts cater to regional requirements
  • Customized Service Level Agreements (SLA)
  • Proven track record
  • Consultative approach

*StarLink Certified Project Management Program

StarLink Solutions Lifecycle

Products

StarLink Solutions Lifecycle

AUGMENTING YOUR IT SECURITY EXPERIENCE

StarLink Staffing Services ensures that you will have qualified experts at your service to cater to your generic IT Operational needs or niche IT Security requirements. Our Resident Engineers can be deployed on premise, for short-term (3 – 6 months) or long-term (more than 6 months) assignments.

StarLink Solutions Lifecycle

Features & benefits

  • Avoid recruitment related challenges - onboarding, training, retention etc.
  • Ensure business continuity with quick replacements
  • Reduce operational cost
  • Optimize your capital funds
  • Subject matter experts on a wide range of technologies
StarLink Solutions Lifecycle

ROLES

  • Cyber Security Engineers
  • Cyber Security Consultants
  • Information Security Officers
  • IT Governance Officers/Managers
  • Project Managers
  • SOC Analysts (L1/L2)
  • Security Incident Responders
  • SOC Managers
  • SOC Forensic Specialists

GUARDING YOUR CRITICAL ASSETS WITH A ROBUST SECURITY MONITORING SYSTEM

StarLink Managed Security Services ensures continuous monitoring of your security posture while preventing, detecting, analyzing, and responding to cyber security incidents with the aid of people, process and technology.

StarLink Solutions Lifecycle

Features & benefits

  • Security professionals with extensive knowledge on SOC, MSS & SIEM
  • Multi-lingual resources
  • Configured to remotely access event logs residing at customer premise
  • Tested & proven SOC processes based on ISO & ITIL best practices
  • Structured incident response framework
  • Various delivery models - Remote, On-site & Hybrid
StarLink Solutions Lifecycle

Services

  • 24x7 Security Monitoring
  • Device Management (On-site/Remote)
  • Security Assessment
  • Incident Response
  • Early Detection
  • On-going Security Awareness enhancements

PROVIDING THE SUPPORT YOU NEED WHEN YOU NEED IT

StarLink Support Services warrants that your post-sales challenges, if any, are taken care of. Our in-house technical engineers can offer their expertise on premise or remotely based on the chosen delivery model.

StarLink Solutions Lifecycle

Features & benefits

  • 24x7 support team
  • Authorized Service Centre (ASC) for IBM, Quest, MobileIron, Palo Alto Networks, Pure Storage etc.
  • On premise as well as remote support
  • Expert L2 and L3 teams for on-site support
  • Multiple support packages to fit your requirements
  • Expertise on Managed Security Products
  • Quarterly health-checks and configuration audits
  • Newsletters and security updates
StarLink Solutions Lifecycle

SUPPORT PACKAGES

Products Supported

KEEPING YOU UPDATED WITH IT INDUSTRY FOCUSED TRAININGS

StarLink Training Services takes care of all your training needs so that you are up to speed with the ever-evolving IT Security technologies and gain the expertise required to manage your IT Security infrastructure independently.

StarLink Solutions Lifecycle

Features & benefits

  • Experienced and qualified trainers
  • State-of-the-art training facilities – UAE, KSA, Kuwait, Egypt, Turkey and South Africa
  • Comprehensive courseware and extensive training material
  • Successful track record – completion of 300+ training sessions
  • Subject matter experts on a wide range of technologies
  • Authorized Training Centre (ATC) for major technology vendors
StarLink Solutions Lifecycle

STARLINK TRAININGS

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