Career - Product Associate- Dubai

Product Associate- Dubai

 
BASIC FUNCTION:
 
The function of the Product Associate  is to provide direct support to the Product Manager in the ongoing development of existi ng and prospective customers to ensure that the department is able to meet its growth targets.

PRINCIPAL DUTIES:
The following are principal duties of the Sales Executive/ Product Associate.

·         Work with all personnel and outside contacts to satisfy Clients and achieve company goals

 

·         Identify areas of improvement i n the company and assist in creating and implementing solutions

 

·         Conducts Contract Administration Requests including adds, deletes, and changes

 

·         Complete and maintain accurate sales forecasts, data gathering and reports for Business Managers

 

·         Conduct Post Sale Follow Up (call customer to ensure welcome letter and contract start date are correct) in co-ordination with service delivery engineer as appropriate.

 

·         Develop quotations in cooperation with the Deal Desk Administrator based on identified sales strategy and information collected from customer or partners as assigned.

 

·         Conduct ongoing customer needs, analysis, research of customer requirements through first party resources.

 

·         Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items.

 

·         Conduct regular customer review calls as per customer review procedure and follow· up as necessary

 

·         Assist in customer escalation as per escalation procedure

 

·         Perform routine follow up calls as per renewal procedure to hit Renewal Sales Goals

 
REQUIREMENTS

·         Bachelor’s Degree in any field

·         4+ years’ inside sales experience

·         Excellent verbal communication skills and telephone manner

·         Familiarity with Starlink product portfolio

·         Knowledge of working in NetSuite or any similar ERP

·         Proven track record of successful sales experience preferred