Career - RE Engineers- Trend Micro Expert- KSA

RE Engineers- Trend Micro Expert- KSA

RE Engineers- Trend Micro Expert for - KSA

Roles and Responsibilities:
On-time dispatching of cases to appropriate engineer/team for processing to ensure that SLA is met.
Watch over and takes ownership on filtering and delegation of cases both from internal and external sources
Monitor feedback from premium customers to ensure that requests are not overlooked.
Spam cases handling;
Verifies grammar and composition of solutions created by Anti-Malware engineers.
Close coordination with Anti-Malware Engineers regarding case processing time and solution quality

Must have transferable KSA iqama and who can join immediately please apply