Courses by Quest

  • Course: StarLink - Dell TPAM
  • Length: 2 days

Course Details:


  • A laptop (running windows) with a compatible web browser (Mozilla Firefox preferable) and minimum of 6 GB RAM
  • VMware workstation 8.0 or above installed on their laptops
  • Any other additional software will be provided before the training begins

Key Takeaways-

  1. Learn how to implement and support TPAM solutions in your environment
  2. Learn about the initial and advance configuration of the product
  3. Learn about system administration and troubleshooting common issues


Introduction - Technical Overview and Basic Setup

  • TPAM Overview
  • Licensing
  • Challenges
  • How it works
  • Compatible Systems
  • Key Features
  • Basic Setup and PAR Interfaces
  • Network and DNS Settings
  • Net tools

 Initial Configuration

  • Users and Roles
  • Alerts
  • Patch Management
  • Backup and Restore
  • Archive Servers
  • Automation Engine and SMTP
  • Global Settings

 Systems, Accounts and Collections

  • What are Systems, Accounts and Collections?
  • How to add Systems and create accounts
  • Patch file update
  • PSM Settings
  • Windows Service Accounts
  • Permissions
  • Collections


Request and Approve Process

  • How to request for password and sessions
  • Request and Approver workflow
  • How to approve request
  • How to review the session logs
  • How to view real-time session
  • Best practice scenarios

 Administration and Troubleshooting

  • External authentication for users
  • Integration with Active Directory
  • Password Policy Settings and Complexity
  • Basic Troubleshooting
  • HA Settings
  • Privileged Command Management
  • Logs and System Status
  • API Programming Interface
  • Feedback and test

Certificates will be provided upon completion of the training.

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