Mitel

Business Phone Systems, VoIP, Collaboration Tools, Call Center Software Business Phone Systems, VoIP, Collaboration Tools, Call Center Software



About Mitel

MAKING COMMUNICATIONS AND COLLABORATION SEAMLESS FOR BUSINESSES WORLDWIDE

Mitel is a global market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next-gen collaboration applications.

With more than 70 million users in nearly 100 countries, Mitel is the only company that wakes up every day exclusively focused on helping customers take their communications from where they are today to where they expect them to be.

SOLUTIONS

MIGRATE TO THE CLOUD

our business needs to focus on what makes it great, not the details of implementing and managing a communications platform. Simplify your business communications with cloud solutions that allow you to be as involved as you want. It's not just simple; it's next-generation, with quicker updates and the latest applications.

Simple and new don’t have to break the bank. With a monthly operating cost, cloud communications eliminates the need to spend a lot of money up front, and flexible plan options are key to mixing and matching features that best fit your business today and tomorrow.  

ON-SITE STRATEGIES

While more businesses and applications are moving to the cloud, not all businesses are ready to take the plunge. Flexibility is key for businesses that need an on-site solution but realize that cloud communications are on their horizon. As your business looks to the future, it’s important to select a business communications platform that can accommodate your needs today with the capability to solve tomorrow’s problems.

You also need a solution that integrates several applications into one, such as communications and collaboration, phones, and integrated call center solutions. Not to mention integrating with third-party systems, which can help deliver a seamless workflow.

CALL CENTER AND CUSTOMER EXPERIENCE

Your business lives and dies by its customers, and your customers expect more now than ever before. Today’s customer journeys are omnichannel, seamlessly moving between phone, email, SMS, web chat, social media and in-person communications. 

Giving customers the flexibility to engage with you on their preferred media is crucial to retaining existing customers and attracting new ones. At the end of the day, customers want their journey to feel personal, and an omnichannel customer experience provides that.

NEXT-GEN APPS

Create customized tools and experiences in a simple, cost-effective and flexible way with next-gen applications built on cloud technology.

Whether your business is looking to leverage a cloud infrastructure or prepare for the future of cloud with an existing on-site communications platform, next-generation applications can help transform your business to be more productive and effective.

 

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