Apply Now

Responsibilities

Develop new sales leads and prospects.
Achieve assigned sales targets through developing business with Existing customers and New Customers.
Implement go-to-market strategy to increase revenue and grow Bahrain market 
Understand and appreciate market trends, competitive landscape and industry developments in the security sector
Responsible for staying well-informed about product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management on an on-going basis to stay current.
Maintain contact with all clients in the market area to ensure high levels of client satisfaction.
Define strategy to achieve targets and to follow the set strategy punctually.
Generate business opportunities by working with Customers and Channel partners to discover and explore opportunities.
Maintains accurate records of all pricings, sales, and other activity reports in SalesForce.
Create proposals/RFP responses and conduct presentations.
Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.
Responsible for providing feedback from the market to Product Management regarding products including coordinating gaps between product functionality and Partner/customer demands.
Coordinate requirements for proofs of concept (POCs) with Product Management and Pre-Sales team
Requirements

Proven Business Development Manager who is used to working on Targets
Proven track record in sales, business development and winning new business
Proven track record of increasing revenue through generation of leads
A Bachelor’s Degree / PG in a relevant discipline
At least 5 to 10 years of relevant experience in Sales and/or business development with a minimum of 2 years’ experience in security services consulting.
Account planning and execution and ability to network with all levels in an organisation
Ability to understand customer security requirement and offer appropriate solutions.
Good understanding of security marketplace and solutions
Formal certification in security solutions will be added advantage.
Strong client relationship building/ interpersonal skills and communication skills
Should have experience in doing presentations, demonstrations, conducting evaluations, preparing proposals, responding to RFPs, Tenders, etc.
Must be fluent in English language.

Apply Now

StarLink Professional Services Engineer – Job Description

 

Overview

 

At StarLink the PS Engineer role is essentially a combination of a Implementation and After Sales Service Engineer in a single role. Therefore, the PS Engineer would be responsible for the Implementation and  technical Services activities for specific products in an assigned market. 

 

A Professional Services Engineer’s job responsibilities will include: 

Engineer, implement and monitor security measures for the protection of computer systems, networks and        information
Identify and define system security requirements
Design computer security architecture and develop detailed cyber security designs
Prepare and document standard operating procedures and protocols
Configure and troubleshoot security infrastructure devices
Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
Ensure that the company knows as much as possible, as quickly as possible about security incidents
Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
 

 

Requirements

Proven work experience as a system security engineer or information security engineer of 2- 4
Experience in building and maintaining security systems
Exposure to multiple security technologies like Firewalls, Email and Web gateways, DLP, Endpoints, Load Balancers etc.
Detailed technical knowledge of database and operating system security
Hands on experience in security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc
Experience with network security and networking technologies and with system, security, and network monitoring tools
Thorough understanding of the latest security principles, techniques, and protocols
Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of network/web related protocols
Problem solving skills and ability to work under pressure
BS degree in Computer Science or related field
Certifications in related products and technologies will be highly preferable.
·         As a PS Engineer Significant travel is involved to work in a global team of professionals.

Apply Now

The Pre-Sales Security Consultant role demands a broad range of skills including:

 

·      Must have significant customer-facing consulting/advisory Pre-Sales experience.

·      Proven track record of solving complex problems.

·      Excellent written, verbal communication and analytical skills.

·      Highly motivated with the successful ability to manage time and workload.

·      Strong technical skills and ease with software systems.

·      Must be educated to Bachelor’s Degree level or equivalent in Computer Engineering/Science or similar, with a focus on IT Security preferred.

·      Excellent analytical thought processes, and ability to leverage analytical tools such as databases, spreadsheets, programming languages etc.  

·      Experience at working both independently and in a team-oriented, collaborative environment is essential.

·      Confident negotiator and ability to ‘close the deal’.

·      Excellent interpersonal skills at all levels, including people-management, leadership and both written and verbal communication skills.

·      Ability to read communication styles of team members and clients who come from a broad spectrum of disciplines

 

A Pre Sales Security Consultant’s job responsibilities will include: 

·      Should be able to Deliver end to end POC Independently,

·      Convert prospects to customers through marketing, selling skills, and technical support.

·      Complete contracts, order forms, job scopes, diagrams, and specifications. Submit paperwork to sales support staff to initiate installation.

·      Inform Country Manager of activity and progress by submitting prospect lists, sales goals and commission reports.

·      Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

·      Work closely with vendors, partners and customers as well as the professional services and sales teams to design and package security solutions.

·      Understanding customer's business and technical problems.

·      Performing customer requirements analysis.

·      Demonstrate ability to produce clear, concise and technically accurate responses to product related inquiries (functional and technical) in both written and verbal form.

·      Plan and design enterprise IT security solutions.

·      Present tailored solutions to satisfy the customer needs.

·      Work with Sales Personnel to provide product, business and technical knowledge in support of Pre-Sales activities.

·      Establish yourself as the Market Segment Expert for all aspects of product and services for your assigned segment(s).

·      Develop a deep understanding of the customers, their problems and the solutions with a clear path towards achieving their business and technical objectives.

·      Support internal and external customers including Channel Partners.

·      Provide content and direction for sales channel training. In some instances, lead development of training.

·      Through interface and discussion, capture customer requirements and present the relevant technical solution at customer visits, presentations and other follow up meetings.

·      Where relevant identify key revenue generating opportunities for products and services to customers either direct or through the Sales team for the financial benefit of the company.

·      Support the Sales Manager in clarifying technical issues with clients in order to renew the Annual Maintenance Support contracts on time.

·      Update all parties on progress on a regular and pre agreed project basis.

·      Where required review technology/service offerings/products with internal and external parties as part of any evaluation or development process.

·      Write technical requirement specifications which meet customer requirements and translate these accurately to the Sales team/delivery team/success management team in the company for quotation, component ordering and successful delivery mechanism.   

·      Develop and maintain a product proficiency and competency level by attending mandatory training classes and successfully completing required levels of competency.

·      Ensure clear adherence to a technical Pre-Sales qualification process to ensure correct leveling and placement of opportunity leading to accurate quotation and excellent customer experience.

·      Report monthly to the Country Manager on Pre-Sales progress and development including progress and management against targets.

·      Refer more complex problems or decisions to others where necessary

·      Complete any other tasks that may reasonably be required from time to time.

·      Maintain accurate records of all activity reports in Net suite.

·      Adheres to all company policies, procedures and business ethics codes and ensures that they are implemented professionally.

·      Exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.

·      Liaison with Product Managers to understand details of product direction and communicate information back to customers and to the team.

·      Responsible for staying abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management and Development on an on-going basis to stay current.

·      Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc.

·      Attendance at StarLink events and conferences and working with customers and Partners to stay on top of changes in business issues/requirements/regulations/Technology and understand where the market is going.

·      Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.

·      Responsible for preparing for meetings and tailoring communications to address business needs of potential clients.

·      Responsible for providing feedback from the market to Product Management regarding products including coordinating gaps between functionality and Partner/customer demands.

·      Sets examples for team in areas of personal character, commitment, organizational and selling skills, and work habits.

·      Maintains contact with all clients in the market area to ensure high levels of client satisfaction.

·      Demonstrates ability to interact and cooperate with all company employees.

 

Job Specifications:

·      Must have 4 -5  years of IT security domain Pre-Sales experience and needs to have good IT security technical knowledge to fully understand the products and services provided by the company.

·      Strong understanding of customers, Channel Partners, and market dynamics and requirements.

·      Willingness to travel and work in a global team of professionals.

·      Ability to multi-task and be able to represent multiple subjects and products.

·      Ability to understand and capture business and technical requirements.

·      Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.

·      Knowledge of strategic, conceptual, consultative selling.

·      Must have a full clean driving license.

Apply Now

StarLink Professional Services Engineer – Job Description

 

Overview

 

At StarLink the PS Engineer role is essentially a combination of a Implementation and After Sales Service Engineer in a single role. Therefore, the PS Engineer would be responsible for the Implementation and  technical Services activities for specific products in an assigned market. 

 

A Professional Services Engineer’s job responsibilities will include: 

Engineer, implement and monitor security measures for the protection of computer systems, networks and        information
Identify and define system security requirements
Design computer security architecture and develop detailed cyber security designs
Prepare and document standard operating procedures and protocols
Configure and troubleshoot security infrastructure devices
Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
Ensure that the company knows as much as possible, as quickly as possible about security incidents
Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
 

 

Requirements

Proven work experience as a system security engineer or information security engineer of 2- 4
Experience in building and maintaining security systems
Exposure to multiple security technologies like Firewalls, Email and Web gateways, DLP, Endpoints, Load Balancers etc.
Detailed technical knowledge of database and operating system security
Hands on experience in security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc
Experience with network security and networking technologies and with system, security, and network monitoring tools
Thorough understanding of the latest security principles, techniques, and protocols
Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of network/web related protocols
Problem solving skills and ability to work under pressure
BS degree in Computer Science or related field
Certifications in related products and technologies will be highly preferable.
·         As a PS Engineer Significant travel is involved to work in a global team of professionals.

Apply Now

StarLink Business Unit Head – Job Description
Overview
A BU Head at StarLink works to represent the organization for a specific or multiple set of products. The BU Head’s role involves working to manage team, develop business and increase profitability for the company for specific set of products, but also needs to have specialist skills and knowledge relating to the IT Security domain in specific product areas.
At StarLink the BU Head role is essentially a combination of a Technology Sales Manager and Technical Pre-Sales Manager in a single role. Therefore, the BU Head would be responsible for the development and performance of all sales and technical activities for specific products in an assigned market.
The BU Head would establish plans and strategies to expand the customer base in the marketing area, and achieve maximum Vendor & customer satisfaction throughout the sales lifecycle.
The BU Head’s role would suit someone who enjoys a Vendor facing role and the challenge of growing the business, and at the same time have a passion for technology with specific domain experience in IT Security. As a BU Head, there will be significant travel involved.
What key skills and qualifications does a BU Head require?
The BU Head role demands a broad range of skills including:
• Must have ability to Handle a Team of Product Managers.
• Must have ability to communicate effectively as the role is client facing and so daily contact with Vendor & Partner is a big part of a BU Head’s job.
• Must be educated to degree level or equivalent, with technical and business qualifications or training.
• Must have significant experience in IT Security Sales and Pre-Sales with excellent presentation skills.
• Must be target-driven and have a proven ability to achieve and supersede sales quotas.
• Must have IT security domain experience and needs to security knowledge to fully understand the products and services provided by the company
• Needs to have excellent networking skills with significant local market experience and existing business relationships with enterprise and government customers, as well as, Channel Partners.
• Excellent interpersonal skills at all levels, including people-management, leadership and both written and verbal communication skills.
• Must be extremely familiar with computer software programs eg Word, Excel etc.
• Must have a full clean driving license.
Public
Public
A BU Head’s job responsibilities will include:
• Developing and implementing a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
• Developing new sales leads and prospects.
• Providing timely feedback to senior management regarding performance.
• Providing timely, accurate, competitive pricing on all proposals submitted, while striving to maintain maximum profit margin.
• Exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
• Liaison with Country Managers to understand details of product direction and communicate information back to customers.
• Responsible for staying abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems.
• Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc.
• Attendance at StarLink events and conferences and working with Vendor’s and Partners to stay on top of changes in business issues/requirements/regulations/Technology and understand where the market is going.
• Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.
• Responsible for preparing for meetings and tailoring communications to address business needs of potential clients.
• Responsible for working with team to develop and deliver training on business problems, products, and messages for new team members, Partners and Vendors.
• Demonstrate ability to interact and cooperate with all company employees. • Work closely with Vendors, Distributors and Partner as well as the professional services and sales teams to design and package security solutions,
• Define strategy to achieve targets and to follow the set strategy. • Generate business opportunities by working with Customers and Channel partners. • Maintains accurate records of all pricings, sales, and other activity reports in SalesForce (CRM).
• 100% completion of deals by methodically producing customer security requirements and mapping & demonstrating appropriate solutions.
• Consistently maintain healthy business relations with Vendors & Partners, ensuring high customer satisfaction by achieving delivery & service quality norms.
• Extract technical escalation management by proactive & reactive assistance to customers. • Analyzing and identifying Key Product & Industry Solution Gaps and steering various Product Positioning Functions to formulate market penetration plans. • Work with Sales Personnel to provide product, business and technical knowledge in support of pre-sales activities and present tailored solutions to satisfy the customer needs.
• Work with Country Managers and Marketing to help define/refine sales messages and ensure sales promotions are developed and messages communicated to the team.
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Public
• Responsible for Partner Enablement in ME Region (GCC & Levant Region).
• Adheres to all company policies, procedures and business ethics codes.
Job Specifications:
• 7 – 10 years of experience in sales or technical management, preferably both.
• Extensive experience with IT security solutions and with large, complex organizations.
• Significant experience in all aspects of Vendor & Channel Partner Relationship Management.
• Strong understanding of Vendor, Channel Partners, and market dynamics and requirements.
• Willingness to travel and work in a global team of professionals.
• Strong analytical skills.
• Ability to multi-task and be able to represent multiple subjects and products.
• Ability to understand and capture business and technical requirements.
• Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.
• Knowledge of strategic, conceptual and consultative selling.
• Ability to develop marketing messages.

Apply Now

Responsibilities

Develop new sales leads and prospects.
Achieve assigned sales targets through developing business with Existing customers and New Customers.
Implement go-to-market strategy to increase revenue and grow UAE market 
Understand and appreciate market trends, competitive landscape and industry developments in the security sector
Responsible for staying well-informed about product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management on an on-going basis to stay current.
Maintain contact with all clients in the market area to ensure high levels of client satisfaction.
Define strategy to achieve targets and to follow the set strategy punctually.
Generate business opportunities by working with Customers and Channel partners to discover and explore opportunities.
Maintains accurate records of all pricings, sales, and other activity reports in SalesForce.
Create proposals/RFP responses and conduct presentations.
Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.
Responsible for providing feedback from the market to Product Management regarding products including coordinating gaps between product functionality and Partner/customer demands.
Coordinate requirements for proofs of concept (POCs) with Product Management and Pre-Sales team
Requirements

Proven Business Development Manager who is used to working on Targets
Proven track record in sales, business development and winning new business
Proven track record of increasing revenue through generation of leads
A Bachelor’s Degree / PG in a relevant discipline
At least 5 to 10 years of relevant experience in Sales and/or business development with a minimum of 2 years’ experience in security services consulting.
Account planning and execution and ability to network with all levels in an organisation
Ability to understand customer security requirement and offer appropriate solutions.
Good understanding of security marketplace and solutions
Formal certification in security solutions will be added advantage.
Strong client relationship building/ interpersonal skills and communication skills
Should have experience in doing presentations, demonstrations, conducting evaluations, preparing proposals, responding to RFPs, Tenders, etc.
Must be fluent in English language.

Apply Now

The Pre-Sales Security Consultant role demands a broad range of skills including:

 

·      Must have significant customer-facing consulting/advisory Pre-Sales experience.

·      Proven track record of solving complex problems.

·      Excellent written, verbal communication and analytical skills.

·      Highly motivated with the successful ability to manage time and workload.

·      Strong technical skills and ease with software systems.

·      Must be educated to Bachelor’s Degree level or equivalent in Computer Engineering/Science or similar, with a focus on IT Security preferred.

·      Excellent analytical thought processes, and ability to leverage analytical tools such as databases, spreadsheets, programming languages etc.  

·      Experience at working both independently and in a team-oriented, collaborative environment is essential.

·      Confident negotiator and ability to ‘close the deal’.

·      Excellent interpersonal skills at all levels, including people-management, leadership and both written and verbal communication skills.

·      Ability to read communication styles of team members and clients who come from a broad spectrum of disciplines

 

A Pre Sales Security Consultant’s job responsibilities will include: 

·      Should be able to Deliver end to end POC Independently,

·      Convert prospects to customers through marketing, selling skills, and technical support.

·      Complete contracts, order forms, job scopes, diagrams, and specifications. Submit paperwork to sales support staff to initiate installation.

·      Inform Country Manager of activity and progress by submitting prospect lists, sales goals and commission reports.

·      Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

·      Work closely with vendors, partners and customers as well as the professional services and sales teams to design and package security solutions.

·      Understanding customer's business and technical problems.

·      Performing customer requirements analysis.

·      Demonstrate ability to produce clear, concise and technically accurate responses to product related inquiries (functional and technical) in both written and verbal form.

·      Plan and design enterprise IT security solutions.

·      Present tailored solutions to satisfy the customer needs.

·      Work with Sales Personnel to provide product, business and technical knowledge in support of Pre-Sales activities.

·      Establish yourself as the Market Segment Expert for all aspects of product and services for your assigned segment(s).

·      Develop a deep understanding of the customers, their problems and the solutions with a clear path towards achieving their business and technical objectives.

·      Support internal and external customers including Channel Partners.

·      Provide content and direction for sales channel training. In some instances, lead development of training.

·      Through interface and discussion, capture customer requirements and present the relevant technical solution at customer visits, presentations and other follow up meetings.

·      Where relevant identify key revenue generating opportunities for products and services to customers either direct or through the Sales team for the financial benefit of the company.

·      Support the Sales Manager in clarifying technical issues with clients in order to renew the Annual Maintenance Support contracts on time.

·      Update all parties on progress on a regular and pre agreed project basis.

·      Where required review technology/service offerings/products with internal and external parties as part of any evaluation or development process.

·      Write technical requirement specifications which meet customer requirements and translate these accurately to the Sales team/delivery team/success management team in the company for quotation, component ordering and successful delivery mechanism.   

·      Develop and maintain a product proficiency and competency level by attending mandatory training classes and successfully completing required levels of competency.

·      Ensure clear adherence to a technical Pre-Sales qualification process to ensure correct leveling and placement of opportunity leading to accurate quotation and excellent customer experience.

·      Report monthly to the Country Manager on Pre-Sales progress and development including progress and management against targets.

·      Refer more complex problems or decisions to others where necessary

·      Complete any other tasks that may reasonably be required from time to time.

·      Maintain accurate records of all activity reports in Net suite.

·      Adheres to all company policies, procedures and business ethics codes and ensures that they are implemented professionally.

·      Exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.

·      Liaison with Product Managers to understand details of product direction and communicate information back to customers and to the team.

·      Responsible for staying abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management and Development on an on-going basis to stay current.

·      Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc.

·      Attendance at StarLink events and conferences and working with customers and Partners to stay on top of changes in business issues/requirements/regulations/Technology and understand where the market is going.

·      Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.

·      Responsible for preparing for meetings and tailoring communications to address business needs of potential clients.

·      Responsible for providing feedback from the market to Product Management regarding products including coordinating gaps between functionality and Partner/customer demands.

·      Sets examples for team in areas of personal character, commitment, organizational and selling skills, and work habits.

·      Maintains contact with all clients in the market area to ensure high levels of client satisfaction.

·      Demonstrates ability to interact and cooperate with all company employees.

 

Job Specifications:

·      Must have 4 -5  years of IT security domain Pre-Sales experience and needs to have good IT security technical knowledge to fully understand the products and services provided by the company.

·      Strong understanding of customers, Channel Partners, and market dynamics and requirements.

·      Willingness to travel and work in a global team of professionals.

·      Ability to multi-task and be able to represent multiple subjects and products.

·      Ability to understand and capture business and technical requirements.

·      Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.

·      Knowledge of strategic, conceptual, consultative selling.

·      Must have a full clean driving license.