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As a Cybersecurity Intern  you will gain hands-on experience and practical knowledge in identity management and network security. Under the guidance of seasoned professionals, you will contribute to projects aimed at enhancing our cybersecurity capabilities and delivering innovative solutions to our clients. This internship offers a unique opportunity to develop skills in two critical areas of cybersecurity while working with cutting-edge technologies.

Key Responsibilities:

Assist in the implementation and configuration of SailPoint IdentityNow for identity governance and administration.
Support identity lifecycle management activities, including user provisioning, deprovisioning, and access certifications.
Participate in access review campaigns and help remediate access-related issues identified through SailPoint.
Collaborate with the IT team to integrate SailPoint with other systems and applications within the organization.
Assist in the deployment, configuration, and management of Palo Alto Networks security products, including firewalls, IDS/IPS, and VPN solutions.
Conduct security assessments and audits of network infrastructure to identify vulnerabilities and compliance gaps.
Assist in the analysis and correlation of security events and alerts generated by Palo Alto Networks products.
Contribute to the development and documentation of security policies, standards, and procedures.
Stay updated on the latest features and best practices related to SailPoint and Palo Alto Networks technologies.
Provide support for cybersecurity incidents and participate in incident response activities as needed.
Qualifications:

Currently pursuing a degree in Computer Science, Information Security, or a related field.
Strong interest in cybersecurity, with a focus on identity management and network security.
Familiarity with SailPoint IdentityNow and Palo Alto Networks security products is preferred but not required.
Basic understanding of networking concepts, protocols, and technologies.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.
Relevant certifications such as SailPoint Certified IdentityNow Engineer (SCIE) or Palo Alto Networks Certified Network Security Engineer (PCNSE) are a plus but not required.

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The Pre-Sales Security Consultant role demands a broad range of skills including:

 

·      Must have significant customer-facing consulting/advisory Pre-Sales experience.

·      Proven track record of solving complex problems.

·      Excellent written, verbal communication and analytical skills.

·      Highly motivated with the successful ability to manage time and workload.

·      Strong technical skills and ease with software systems.

·      Must be educated to Bachelor’s Degree level or equivalent in Computer Engineering/Science or similar, with a focus on IT Security preferred.

·      Excellent analytical thought processes, and ability to leverage analytical tools such as databases, spreadsheets, programming languages etc.  

·      Experience at working both independently and in a team-oriented, collaborative environment is essential.

·      Confident negotiator and ability to ‘close the deal’.

·      Excellent interpersonal skills at all levels, including people-management, leadership and both written and verbal communication skills.

·      Ability to read communication styles of team members and clients who come from a broad spectrum of disciplines

 

A Pre Sales Security Consultant’s job responsibilities will include: 

·      Should be able to Deliver end to end POC Independently,

·      Convert prospects to customers through marketing, selling skills, and technical support.

·      Complete contracts, order forms, job scopes, diagrams, and specifications. Submit paperwork to sales support staff to initiate installation.

·      Inform Country Manager of activity and progress by submitting prospect lists, sales goals and commission reports.

·      Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

·      Work closely with vendors, partners and customers as well as the professional services and sales teams to design and package security solutions.

·      Understanding customer's business and technical problems.

·      Performing customer requirements analysis.

·      Demonstrate ability to produce clear, concise and technically accurate responses to product related inquiries (functional and technical) in both written and verbal form.

·      Plan and design enterprise IT security solutions.

·      Present tailored solutions to satisfy the customer needs.

·      Work with Sales Personnel to provide product, business and technical knowledge in support of Pre-Sales activities.

·      Establish yourself as the Market Segment Expert for all aspects of product and services for your assigned segment(s).

·      Develop a deep understanding of the customers, their problems and the solutions with a clear path towards achieving their business and technical objectives.

·      Support internal and external customers including Channel Partners.

·      Provide content and direction for sales channel training. In some instances, lead development of training.

·      Through interface and discussion, capture customer requirements and present the relevant technical solution at customer visits, presentations and other follow up meetings.

·      Where relevant identify key revenue generating opportunities for products and services to customers either direct or through the Sales team for the financial benefit of the company.

·      Support the Sales Manager in clarifying technical issues with clients in order to renew the Annual Maintenance Support contracts on time.

·      Update all parties on progress on a regular and pre agreed project basis.

·      Where required review technology/service offerings/products with internal and external parties as part of any evaluation or development process.

·      Write technical requirement specifications which meet customer requirements and translate these accurately to the Sales team/delivery team/success management team in the company for quotation, component ordering and successful delivery mechanism.   

·      Develop and maintain a product proficiency and competency level by attending mandatory training classes and successfully completing required levels of competency.

·      Ensure clear adherence to a technical Pre-Sales qualification process to ensure correct leveling and placement of opportunity leading to accurate quotation and excellent customer experience.

·      Report monthly to the Country Manager on Pre-Sales progress and development including progress and management against targets.

·      Refer more complex problems or decisions to others where necessary

·      Complete any other tasks that may reasonably be required from time to time.

·      Maintain accurate records of all activity reports in Net suite.

·      Adheres to all company policies, procedures and business ethics codes and ensures that they are implemented professionally.

·      Exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.

·      Liaison with Product Managers to understand details of product direction and communicate information back to customers and to the team.

·      Responsible for staying abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management and Development on an on-going basis to stay current.

·      Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc.

·      Attendance at StarLink events and conferences and working with customers and Partners to stay on top of changes in business issues/requirements/regulations/Technology and understand where the market is going.

·      Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.

·      Responsible for preparing for meetings and tailoring communications to address business needs of potential clients.

·      Responsible for providing feedback from the market to Product Management regarding products including coordinating gaps between functionality and Partner/customer demands.

·      Sets examples for team in areas of personal character, commitment, organizational and selling skills, and work habits.

·      Maintains contact with all clients in the market area to ensure high levels of client satisfaction.

·      Demonstrates ability to interact and cooperate with all company employees.

 

Job Specifications:

·      Must have 4 -5  years of IT security domain Pre-Sales experience and needs to have good IT security technical knowledge to fully understand the products and services provided by the company.

·      Strong understanding of customers, Channel Partners, and market dynamics and requirements.

·      Willingness to travel and work in a global team of professionals.

·      Ability to multi-task and be able to represent multiple subjects and products.

·      Ability to understand and capture business and technical requirements.

·      Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.

·      Knowledge of strategic, conceptual, consultative selling.

·      Must have a full clean driving license.

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Key Accountabilities

To make and receive customer calls whose accounts are due for renewal, supporting the collections to facilitate renewals and ensuring that any queries/issues are resolved over the telephone and payment is received prior to the license due date.

To contact customers via email or letter if/when contact by telephone is not possible in order to resolve accounts due for renewal.

To self-manage and contact 100% of accounts in any given remit and to feedback to Team Manager any issues that may prevent license renewal.

To follow up on calls made prior to license expiry to ensure the customer is aware of the escalation process.

To adhere to the early calling process with regards to timescales and escalations.

To contact all renewal accounts to obtain payment and payment commitments from customers in line with targets set.

To ensure all Tasks are processed efficiently, taking ownership to resolve queries, amend invoices etc; thereby ensuring revenue is being generated and service level targets are met

To take ownership of complaint calls and follow the PPL complaints best practice with the aim of resolving the situation at point of call where possible and escalating to the Team Manager only when required.

To consistently achieve key performance indicators in all areas as detailed in your annual objectives, ensuring that service level agreements and key performance indicators are met.

To positively promote and educate customers in the importance of paying PPL in order for licensees to comply with legislation and for PPL to collect revenue.

To raise/amend invoices, credit notes and refunds as required, in a timely manner.

To self manage work queues to ensure tasks are completed with agreed SLA.

The ability to assess customer accounts and where applicable escalate to Team Manager recognising the difference between infringement and bad debt in order to refer cases to the correct internal department.

To become proficient in all internal systems and use them effectively to complete data cleansing on all accounts handled in order to ensure account details are accurate and up to date.

To set appropriate tasks and maintain comprehensive notes relating to due and overdue customers in a timely fashion for relevant staff members to ensure departmental processes are followedTo remain flexible in your approach to changes in workflow, supporting other sector teams as and when required.

To develop and maintain expert knowledge of core licensing processes and procedures, including knowledge of all forms/paperwork , tariffs and Copyright Law and its application in order to ensure information provided is accurate and professional.

To approach Manager with recommendations for continuous improvement when required.

To work positively and communicate professionally across the team in order to make an effective contribution to team tasks and team spirit.

To proactively manage personal development, in order to increase performance levels and

Skills and Qualifications:

Meeting Sales Goals, ClientBase, Closing Skills, Prospecting Skills, Technical Understanding, Building Relationships, People Skills, Data Entry Skills, Customer Focus, Professionalism, Motivation for Sales.

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Responsibilities:

• Develop and maintain pipeline of accounts of new sales leads and prospects.
• Achieve assigned sales targets through developing business with Existing customers and New Customers.
• Implement go-to-market strategy to increase revenue and grow UAE market share
• Understand and appreciate market trends, competitive landscape and industry developments in the security sector
• Responsible for staying well-informed about product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management on an on-going basis to stay current.
• Maintain contact with all clients in the market area to ensure high levels of client satisfaction.
• Define strategy to achieve targets and to follow the set strategy punctually.
• Generate business opportunities by working with Customers and Channel partners to discover and explore opportunities.
• Maintains accurate records of all pricings, sales, and other activity reports in SalesForce.
• Create proposals/RFP responses, and conduct presentations.
• Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.
• Responsible for providing feedback from the market to Product Management regarding products including coordinating gaps between product functionality and Partner/customer demands.
• Coordinate requirements for proofs of concept (POCs) with Product Management and Pre-Sales team

Requirements

• Proven Business Development Manager who is used to working on Targets
• Proven track record in sales, business development and winning new business
• Proven track record of increasing revenue through generation of leads
• A Bachelor’s Degree / PG in a relevant discipline
• At least  10 years of relevant experience in Sales and/or business development with a minimum of 8 years’ experience in security services consulting.
• Account planning and execution and ability to network with all levels in an organisation
• Ability to understand customer security requirement and offer appropriate solutions.
• Good understanding of security marketplace and solutions
• Formal certification in security solutions will be added advantage.
• Strong client relationship building/ interpersonal skills and communication skills
• Should have experience in doing presentations, demonstrations, conducting evaluations, preparing proposals, responding to RFPs, Tenders, etc.
• Must be fluent in English language, Arabic will be advantage. 

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Responsibilities

·         Develop new sales leads and prospects.

·         Achieve assigned sales targets through developing business with Existing customers and New Customers.

·         Implement go-to-market strategy to increase revenue and grow Qatar market share

·         Understand and appreciate market trends, competitive landscape and industry developments in the security sector

·         Responsible for staying well-informed about product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management on an on-going basis to stay current.

·         Maintain contact with all clients in the market area to ensure high levels of client satisfaction.

·         Define strategy to achieve targets and to follow the set strategy punctually.

Generate business opportunities by working with Customers and Channel partners to discover and explore opportunities.
Maintains accurate records of all pricings, sales, and other activity reports in SalesForce.
Create proposals/RFP responses, and conduct presentations.
Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.
Responsible for providing feedback from the market to Product Management regarding products including coordinating gaps between product functionality and Partner/customer demands.
Coordinate requirements for proofs of concept (POCs) with Product Management and Pre-Sales team
Requirements

Proven Business Development Manager who is used to working on Targets
Proven track record in sales, business development and winning new business
Proven track record of increasing revenue through generation of leads
A Bachelor’s Degree / PG in a relevant discipline
At least 10 years of relevant experience in Sales and/or business development with a minimum of 8 years’ experience in security services consulting.
Account planning and execution and ability to network with all levels in an organisation
Ability to understand customer security requirement and offer appropriate solutions.
Good understanding of security marketplace and solutions
Formal certification in security solutions will be added advantage.
Strong client relationship building/ interpersonal skills and communication skills
Should have experience in doing presentations, demonstrations, conducting evaluations, preparing proposals, responding to RFPs, Tenders, etc.
Must be fluent in English language, Arabic will be advantage.

Apply Now

Responsibilities :

• Develop new sales leads and prospects.
• Achieve assigned sales targets through developing business with Existing customers and New Customers.
• Implement go-to-market strategy to increase revenue and grow KSA market share
• Understand and appreciate market trends, competitive landscape and industry developments in the security sector
• Responsible for staying well-informed about product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management on an on-going basis to stay current.
• Maintain contact with all clients in the market area to ensure high levels of client satisfaction.
• Define strategy to achieve targets and to follow the set strategy punctually.
• Generate business opportunities by working with Customers and Channel partners to discover and explore opportunities.
• Maintains accurate records of all pricings, sales, and other activity reports in SalesForce.
• Create proposals/RFP responses, and conduct presentations.
• Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.
• Responsible for providing feedback from the market to Product Management regarding products including coordinating gaps between product functionality and Partner/customer demands.
• Coordinate requirements for proofs of concept (POCs) with Product Management and Pre-Sales team

 

Requirements

• Proven Business Development Manager who is used to working on Targets
• Proven track record in sales, business development and winning new business
• Proven track record of increasing revenue through generation of leads
• A Bachelor’s Degree / PG in a relevant discipline
• At least 5 to 10 years of relevant experience in Sales and/or business development with a minimum of 2 years’ experience in security services consulting.
• Account planning and execution and ability to network with all levels in an organisation
• Ability to understand customer security requirement and offer appropriate solutions.
• Good understanding of security marketplace and solutions
• Formal certification in security solutions will be added advantage.
• Strong client relationship building/ interpersonal skills and communication skills
• Should have experience in doing presentations, demonstrations, conducting evaluations, preparing proposals, responding to RFPs, Tenders, etc.
• Must be fluent in English language, Arabic will be advantage.

Apply Now

Responsibilities

• Develop new sales leads and prospects.
• Achieve assigned sales targets through developing business with Existing customers and New Customers.
• Implement go-to-market strategy to increase revenue and grow Kuwait market 
• Understand and appreciate market trends, competitive landscape and industry developments in the security sector
• Responsible for staying well-informed about product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management on an on-going basis to stay current.
• Maintain contact with all clients in the market area to ensure high levels of client satisfaction.
• Define strategy to achieve targets and to follow the set strategy punctually.
• Generate business opportunities by working with Customers and Channel partners to discover and explore opportunities.
• Maintains accurate records of all pricings, sales, and other activity reports in SalesForce.
• Create proposals/RFP responses, and conduct presentations.
• Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.
• Responsible for providing feedback from the market to Product Management regarding products including coordinating gaps between product functionality and Partner/customer demands.
• Coordinate requirements for proofs of concept (POCs) with Product Management and Pre-Sales team

Requirements

• Proven Business Development Manager who is used to working on Targets
• Proven track record in sales, business development and winning new business
• Proven track record of increasing revenue through generation of leads
• A Bachelor’s Degree / PG in a relevant discipline
• At least 5 to 10 years of relevant experience in Sales and/or business development with a minimum of 2 years’ experience in security services consulting.
• Account planning and execution and ability to network with all levels in an organisation
• Ability to understand customer security requirement and offer appropriate solutions.
• Good understanding of security marketplace and solutions
• Formal certification in security solutions will be added advantage.
• Strong client relationship building/ interpersonal skills and communication skills
• Should have experience in doing presentations, demonstrations, conducting evaluations, preparing proposals, responding to RFPs, Tenders, etc.
• Must be fluent in English language.

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•5+ years of experience in software automation solutions. 
 

•Extensive experience with intelligent automation RPA,ML, advanced analytics and cognitive solutions in large and complex projects..
 

•Experience in interacting directly with local channel partners, vendors & customers is mandatory.
•
•Excellent communication, presentation and relationship management skills.